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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
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Bike Tour FAQBike Rental FAQCycling Holiday FAQ

Rome Bike Tours FAQ

What if I cant attend? If you are unable to attend, let us know atleast 12 hours before the tour is due to start and we will issue a full refund or reschedule your tour if possibile

If I can’t continue? You will not be expected to continue. If it happens that during the tour you start to feel sick or are unable to continue, a company employee will accompany you back to the start or other location.

Do we stop en-route? You can expect to get off the bicycle regularly for water, taking photos, to enter the sites and to have a look around.

Can I take photos? It is not a good idea to cycle with one hand whilst taking photos. There will be dedicated time at the stops to take photos, off from the bike.

Is it safe? Sticking to traffic free areas and pedestrianized areas allows us to cycle through the city without having to cycle in heavy traffic. Although there will be times when we cycle on side roads where there is traffic, these are never busy. 

What about kids? If you are bringing young children (under 10 years old) then you will need to book a private tour.


Bicycle Rental FAQ

What kind of bicycles do you have for rental? We only rent bicycles suitable for long distance & gravel road cycling.

Do you offer single day/hourly rate? Our minimum period for renting a bicycle is 3 days.

Do you offer multiple day discounts? The bike hire rate is tiered, so the price changes depending on how long you rent the bike for.

Where do I pick the bike up/drop it off? Our bicycle rental includes drop off and pick up to your hotel/address in Rome. Extra charge for outside of Rome.

What is your refund/deposit policy? We require a deposit of 30% to paid in advance. Non refundable. The remainder can be paid upon delivery.

What happens if the bike gets lost/stolen/damaged? We hold a deposit (pre-authorization via credit card) as a precaution against this. Customer is responsible for bike return in same condition which they received it.


Cycling Holiday FAQ

When do offer trips? Year round. At present we are adding dates so please check the calendar.

What kind of holidays/trips are you planning? Multi-day cycling holidays for adventure seeking cyclists, cycling between towns through various terrain ie. off-road, woods, trails…

Where will you be taking us? Mostly around us here in Lazio and Tuscany, Umbria but plans are to reach further afield.

What kind of bikes will we use? You can choose between off-road electric bikes or gravel touring bikes, suitable sizes for every height available.

What kind of support will we have en-route? The trips will be fully supported with a van & driver to carry luggage.

What kind of accomodation will be available? Apartments in small towns, bed & breakfasts in countryside villas. Mostly self contained units, no sharing rooms.

Will the price include meals? The dinners are included in the evening and will be cooked by us onsite (please check our suggested menu). Breakfast and Lunch are not included unless stated.

Get in Touch!

Do not hesitage to give us a call. We are an expert team and we are happy to talk to you.

Customer care available 24/7

+39 327 538 7148

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Help@RideRoma.It